Testimonials

Vicki Westphal is excellent.

Vicki Westphal is excellent. We had the daunting task of selling my sister's home quickly in Kennewick WA when family members lived out of state, plus it was mid-October and not a high demand house selling season. After much effort in finding a recommended realtor, we were referred to Vicki Westphal at Windermere Realtors Group One/Tri-Cities, Richland office. Everything was positive from day one. We liked her immediately and signed the contract the day we met her. Vicki has 29 years of experience and gave us great recommendations regarding the listing price based on recent market activity, and what to repair and paint, and how to stage the house so it would show well. The asking price was higher than we expected and we hoped she was right. We needed a week to empty house and prepare it for sale. We received a full price offer 2 days after listing with no contingencies other than the buyers would obtain an FHA loan and they had been pre-approved. Vicki updated us regularly by email, text or phone regarding the sale process, i.e. inspections, minor repairs to done, and when to and when not to negotiate with the buyers. There may have been some kinks in the process and if so, Vicki handled them without our knowledge and everything ran smoothly. The escrow closed just a few days after the projected closing date and we received the proceeds of the sale two days later. Vicki was always gracious, well informed, organized, focused and professional, and made this experience as stress-free as possible for our family. We could not have found a better broker than Vicki and feel incredibly lucky to have worked with her. She is excellent. Carol Hepsley San Rafael, CA 1/4/19